FAQs for Employers

Our employer service charge is just £36 a month when you work directly with us. If you’re using the services of a payroll bureau to manage your payroll and provide us with data, the monthly employer service charge starts at £12.50.

There’s a significant discount if you use a payroll bureau compared to working with us directly. This reflects the considerable amount of support payroll bureaus provide with auto enrolment administration.

We don’t charge any set-up fees.

If you want to discuss any aspects of our charging structure, please contact us.

Your members pay two different charges:

• a monthly administration charge of £1.75 (£21 a year) which covers the cost of running the Scheme.
• an annual management charge of 0.3% of the value of their savings. This covers the cost of investing their money and it doesn’t change.

You can see the combined effect of the annual investment charge, monthly administration charge and transaction costs over time in our costs and charges booklet.

The government has announced that all auto enrolment pension schemes, including ours, must waive their flat fee administration charges for individual members who would have pension savings of £100 or less in their pot after deduction of the fee. This is in line with pension legislation and aims to help prevent employees with small amounts of pension savings (small pots) having their savings eroded by charges.