- Go to: statements.nowpensions.com and enter your user ID <xxxxxx> and password. Remember, your eight-character password is case-sensitive. If you’ve forgotten your password, go to ‘Click reset forgotten password’ and set up a new one.
- Go to the ‘Menu’ button, then ‘New Document’. Select ‘View’ to open and read your benefit statement.
Your annual benefit statement explained
What your benefit statement tells you
How much money you already have in your pension savings.
A breakdown of the charges you pay us to look after your pension.
An estimate of how much your savings might be worth at your planned retirement age.
What you could do to give yourself more money in the future.
Setting up your statement for the first time?
You can see your annual benefit statement here: https://statements.nowpensions.com.
Enter your user ID <xxxxxx> and your temporary password. This is your National Insurance number, which you can find on your payslip. It’s in the following format: QQ123456C.
You’ll be prompted to re-enter the user ID and your temporary password.
You’ll then be asked to create a new password. This should be at least eight characters, including a mix of upper- and lower-case letters, numbers and a special character such as !, ?, @, or $.
Once you’ve done this, the website will return to the login page. Log in again with your new password. In future, you’ll only need your user ID and new password to log in.
FAQs are also available in the portal if you have any further questions.
How and when you get your benefit statement
We send you a link by email with instructions for logging in and looking at your benefit statement securely online. You can also download and print a copy.
If we only have your home address, we’ll send you a letter telling you how you can log in to your benefit statement online.
We’ll send your 2021-22 statement between August 2022 and January 2023.
Please make sure we’ve got an up-to-date email and home address for you. You can update your email address once you’ve logged into your account. You can also update your home address when contacting us.
Now’s a good time to complete or update your expression of wish form, which tells us who you’d like your pension savings to go to if you die before you take them.