Home Financial advisers

Financial advisers

We offer a simple, flexible, cost-effective workplace pension that makes it easy for employers to comply with their auto enrolment responsibilities – freeing you up to focus on the areas where you can add value by advising them.

Technology tailored for auto enrolment

Works with businesses of all sizes

We offer a secure online system that’s flexible enough to work with employers, however big or small. You can enrol multiple employers with online sign-up.

Cost-effective pricing

Our price structure is designed to meet the needs of all types of business, while being transparent and fair to members. Choose from a range of standard contribution models.

Automates communications

Our system manages auto enrolment communications, such as postponement notices and opt outs/ins, so your clients can be confident that their communications are clear and compliant.

Integrates with most payroll software

Your clients will have complete control of their workplace pensions with an employer website where they can add multiple payrolls, upload their payroll files, and manage members opting in and out. Our Gateway system also creates a payroll timetable and flags potential errors to help manage your clients’ pension data effectively.

Simple – and reassuring

We’ve designed our investment strategy to give positive outcomes over the long term. It’s reassuring and simple enough for your clients to explain to their employees, and the main message is: ‘Your money will be looked after by experienced professionals. You don’t need to make difficult choices’.

Our investment strategy

Diversified Growth Fund

For most of a member’s working life they’ll be invested in the Diversified Growth Fund, which aims to achieve stable long-term growth by diversifying risk.

See our fund factsheets

Retirement Countdown Fund

Ten years before their target retirement age, a member’s pension savings start to be switched into the Retirement Countdown Fund.

This fund aims to protect the value of the money built up by using cash and investments that behave like cash, such as money-market funds and short-dated bonds with low credit risk.

See our fund factsheets

Independent governance keeps your clients’ pensions safe

Our Scheme is a master trust, formally authorised and regulated by The Pensions Regulator and governed by an independent trustee board comprising well-known pensions industry figures.

We employ BNY Mellon, a leading custodian, to hold the Scheme funds in a ring-fenced account, separate from NOW: Pensions and the custodian’s own funds and company accounts.

Investment management

Our independent trustee is responsible for setting and managing the investment objectives, taking advice from professional investment advisers and delegating day-to-day management decisions to investment managers. The trustee board regularly reviews the investment objectives and decides how best to achieve them.

The trustee board has appointed Redington as our investment adviser and Cardano Risk Management Limited (‘CRML’) as our investment manager. CRML is a market leader in risk and investment management with 20 years’ experience of managing investments for pension schemes.

More about our investment manager, Cardano (CRML).

Dedicated support at the end of a phone

Our phone support team is UK-based, so your clients will always be able to talk to someone during working hours – 9am to 5pm, Monday to Friday. We’re also happy to answer your clients’ questions by email.

Our well-trained team members have sound pensions knowledge. They’ll be able to answer your clients’ questions and deal with any issues they have.

You’ll also have access to our nationwide team of field-based relationship managers.