Managing your clients’ pensions

We’ve designed our Gateway online system to make managing your clients’ workplace pensions as easy as possible.

Simple, secure administration

Our secure online system and practical guides are designed to make setting up and running workplace pensions as easy as possible for your clients, including seamless integration with your payroll software provider.

You can manage everything through one dedicated bureau portal with a single log-in – saving time and making your life easier.

Your clients get their own log-in so they can look at their details online. Each Scheme member also gets their own secure online account they can use to monitor their pension savings.

Saving you time

No-one wants to spend hours on pension administration. The following Gateway features are designed to save you time.


Enables you to manage all your clients in one place with one login. A ‘drag-and-drop’ facility means you can upload multiple pension data files with one click.


Automatically creates a payroll timetable when you upload your first file, so you don’t have to repeat the same actions at every payroll upload.


Immediately flags anything it thinks is an error as soon as you upload a file – enabling you to check and correct the file before you import it.


Useful reminders about processing opt-ins and opt-outs, and the ability to instantly reset your password.

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A network of local relationship managers

Our nationwide team of relationship managers will work to support you and your clients.

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A dedicated client support team

Our UK-based support team is available online and on the phone to help with any questions you have.

Contact us

If you need help with signing up at any stage, please get in touch. You can contact us by email at

Or, call our client support team on 0330 100 3336 from 9am to 5pm, Monday to Friday.