If you move house, make sure your employer has your new address.
We also tend to contact members by email, so it’s important to update your email address if it changes. That way we can keep you up to date with information about your pension savings.
You can also tell us about changes to your personal details in the following ways:
Online: Use our member contact form for the fastest way to get help with your query.
Email: firstname.lastname@example.org. To help us help you faster, please quote your full name and address, plus your NOW: Pensions contract ID and National Insurance number in the email.
Call: our member support team on 0330 100 3334 from 9am to 5pm, Monday to Friday. When you contact us, please quote your full name and address, plus your NOW: Pensions contract ID and National Insurance number. We might record your call to help us improve our service to you.
Write to: NOW: Pensions, Maclaren House, Talbot Road, Stretford, Manchester, M32 0FP