A letter of authority (LOA) is a legal document that authorises a third party to correspond with service providers on your behalf.
To provide any information about an individual’s membership of the NOW: Pensions Trust (‘the Scheme’), we need to have a valid letter of authority signed and dated by the member, which explains what the third party is authorised to do and which contains the following information about them:
- their full name
- their full address including their postcode
- date of birth
- National Insurance number.
You can scan and email the letter to: membersupport@nowpensions.com or post it to: NOW: Pensions, Maclaren House, Talbot Road, Stretford, Manchester, M32 0FP