If you haven’t logged in to your now:pensions account before, visit our Start page where you’ll find step-by-step instructions on how to get set up.

If you’d like to be guided through logging in, watch our video.

If you need more help, look at our guide to logging in to now:u.

If you’re a member, follow the link below to set up now:u and start saving.

Members: step-by-step member log-in instructions and video guide

If you’re a workplace or payroll bureau, choose one of the links below.

Employers: how to set up a workplace pension in now:u

Payroll bureaus: how to set up a payroll bureau on now:u

You can learn more about all the details you can update, along with the details you can’t, in our guide.

Log in to now:u and go to Investments.

Your investment plan shows the plan your pension savings are currently invested in.

Below this you can see:

• Investment change – how the value of your pension savings has changed through investment since you joined now:pensions
• Current value of your pension savings – this is updated regularly and the value will go up and down in line with the value of the plan you’re invested in
• Money in and out – how much money has been paid in, and any money that’s been paid out, of your pension savings.

Choose See details to look at:

• the charges you pay us to manage your pension savings
• your current planned retirement age
• a breakdown of the investments in your plan.

Download the now:u app to your device. You’ll find it in Google Play or the App Store. 

Or, if you’re using a desktop or laptop computer, log in at nowu.nowpensions.com/login.

Once you’ve set up now:u you’ll be able to: 

• see the value of your pension savings  
• see how your investments are doing 
• change your payments in 
• change your investment choices 
• check and change personal details 
• name people to get your pension savings if you die before them 
• easily find and transfer in other pensions.  

Log in to now:u and choose Transactions to go to the Money in and out page.

You’ll see a table showing all the payments in, with the following headings.

• Date – when the money was invested.
• Type – whether the payment is from you or your workplace, or from transferring in a pension.
• Amount – how much money was paid.

It automatically shows all the payments from the last 30 days. Choose Date range under Choose dates to see earlier payments. You can also choose Tax year to see payments from a particular tax year.

If you’re logged in to now:u but don’t do anything for 20 minutes, you’ll see a message asking if you want to stay logged in. This is to keep your now:pensions account and your personal details safe.

To stay logged in, you need to reply to that message within 10 minutes. Otherwise, you’ll be automatically logged out to protect your now:pensions account.

The only time this won’t happen is if you’re a workplace user processing large pension data files.

Yes. You can log in to the website at nowu.nowpensions.com. The now:u app is only available in the UK app store.

You’ll need to add your mobile number to receive a security code during the set-up process. now:u does accept international mobile numbers, but some networks stop messages from the UK from being delivered on their network.

If you think this is happening to you and you don’t have another UK mobile phone number to use, please ask the support team for help. Go to nowpensions.com/contact-us to find out how to get in touch.