Employers Clear competitive charges

We like to keep things simple. This applies to our charges too.

See our charges View our frequently asked questions

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There is no initial set-up fee

We don’t charge any set-up fees.

If you have questions or want to discuss our charges, please email us.

We may be able to offer bespoke pricing for larger workplace clients or those with an existing workplace pensions arrangement. Get in touch with us at new-business@nowpensions.com.

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Workplace monthly service charges

We’ve kept these simple. They depend on:

  • how many active members are enrolled into your workplace pension
  • whether you work directly with us, or with a payroll bureau.

Our monthly employer services charge includes: 

  • clear, easy-to-understand communications that meet statutory requirements, sent to your workers by email
  • access to help and support from a network of local relationship managers, and
  • dedicated webchat and phone helpline.

There’s a discount if you use a payroll bureau compared to working with us directly. This reflects the amount of support with auto enrolment administration payroll bureaus can give you.

Our employer service charge is just £36 (+VAT) per month when you work directly with us. If you’re using the services of a payroll bureau to manage your payroll and provide us with data, the employer service charge starts at £12.50 (+VAT) per month.

Employer charges at a glance

Number of active workers paying in Monthly charge Discount
Employer working directly with now:pensions Any £36.00 + VAT 0%
Employer with payroll bureau using now:pensions 1-4 £12.50 + VAT 65%
Employer with payroll bureau using now:pensions 5 and over £20.00 + VAT 44%
Any employer 0 £0 100%

Member charges at a glance

Charge For Amount
Administration Running the pension £2 a month – £24 a year
Investment management Investing the pension savings 0.3% of value of pension savings each year

Note: our £2 administration charge is per member, not per contract. This means if you are paying contributions into now:pensions from more than one job, you will only pay the administration fee once.

These charges still apply if a worker stops paying in to their now:pensions savings. The charges could eat away their pension savings over time. It may be sensible for workers who aren’t paying in any more to think about:  

  • transferring their now:pensions savings out to another provider, or  
  • transferring other pensions they’ve got into now:pensions.   

We don’t charge workers to transfer their savings out, or transfer other pensions in.

The benefits of now:pensions

Dedicated client support team

A dedicated client support team offering all the help you need including step-by-step guidance in setting up your workplace pension.

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24/7 access to your account

Anytime access to your account where you can quickly and easily upload details of your workplace pension and your workers.

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Schemes to suit your business

A choice of contribution models to suit your business – whatever size it is.

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Managed communications

Clear auto enrolment communications that meet statutory requirements, sent to your workers by email.

Setting up a pension as an employer

I’ve had an exceptional experience with now:pensions, thanks to the incredible support provided by Ross Martin. From the very start, Ross has been a reliable and knowledgeable guide, assisting me at every step of the process.

His promptness in addressing my queries, coupled with his clear and detailed explanations, has made what could have been a daunting process both smooth and efficient.
Lucy via Trustpilot

Different charging structures can apply 

Your organisation may have a bespoke arrangement with us. Log in to see your personalised plan.

Log in to now:u
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Frequently asked questions

See all support for employers

Your monthly service charges depend on:  

  • how many workers pay in to your workplace pension  
  • whether you work directly with us, or with a payroll bureau.  

You get a discount if you use a payroll bureau rather than working directly with us. This is because payroll bureaus give you a lot of support with auto enrolment administration.  

  • When you work directly with us our workplace service charge is £36 a month.  

If you’re using a payroll bureau to manage your payroll and give us data, the workplace service charge starts at £12.50 a month. 

Number of workers paying in  Monthly charge  Discount
Workplace working directly with now:pensions  Any£36.00 + VAT  
0%
Workplace with payroll bureau using now:pensions  1-4£12.50 + VAT65%
Workplace with payroll bureau using now:pensions5 and over£20.00 + VAT 44%
Any workplace  0£0100%

Find out more about our charges.

Here’s a summary of the costs and charges paid by now:pensions members. More information can be found here.

  1. Monthly administration charge for running now:pensions – £2 a month or £24 a year.  
  1. Investment management charge for investing the money in now:pensions – 0.3% of the value of your pension savings each year.  
  1. Transaction costs for buying and selling investments. We don’t charge for these separately -we factor them into the returns on now:pensions’ investments.