Employers What is now:u?

now:u is designed to make running your workplace pension easier. The now:u app puts your workers’ pensions at their fingertips.

Watch our video See frequently asked questions

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now:u makes running your pension faster and simpler

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A new and improved employer portal

A new platform that builds on the best of Gateway, enabling you to use your time as efficiently as possible.

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Designed to save you time and keep you compliant

Making your life simple with easy to use features.

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Putting you in control with self serve

Improved statement of account and reconciliation features.

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A mobile app for members

A redesigned online member account giving your workers 24/7 access to their pension.

Moved from Gateway? Here’s how to log in to now:u for the first time

Use these instructions if you’re a workplace or payroll bureau and you’ve logged in to our old pension platform Gateway before.

You can watch the video and follow the step-by-step instructions.

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We’ve kept the features you love

Simplicity
Simple, straightforward and hassle-free for all users.

Low cost
We keep pricing low and service high.

Availability to all sizes of employer
Our model is designed to work with the smallest of businesses, as well as larger ones.

Dedicated client support
Our regional teams are always on hand to help you with any questions you have.

Log in to now:u

We've added new features for your workers

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Check live balances

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View contribution histories

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Take retirement benefits

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Consolidate workers' pensions

Frequently asked questions

See all support for employers

If you had a Gateway account with us before, go to the now:u login page and log in with the same username and password you’ve used previously.

Once you’ve done this, you’ll get an email with a security code and a link to finish setting up now:u. If you’re trying to log in but don’t get the email, please ask us for help using webchat.

Want to set up a new workplace or payroll bureau with us?
You can set up a new workplace account or a new payroll bureau account at any time.

For more about logging in, read this guide to logging in for workplaces.

First, log in to now:u. Follow the steps in our guide for a step-by-step explainer of the process.

You can add new or missing workers in now:u. For example, you can add a worker who was accidentally missed off the original pension data file for that pay period and has payments into their pension savings that need to be processed.

Learn how to do this in our step-by-step guide.