Payroll bureaus
Our straightforward workplace pension, secure online system, and comprehensive support are designed to help you to set up and manage your clients’ workplace pensions quickly and effectively.
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now:u - our pension platform
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now:u makes setting up and running your clients' workplace pensions easy for you.Logging into now:u
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Find out moreManaging clients' pensions
now:u is designed to make setting up and running clients' workplace pensions as easy as possible for you.Simple secure administration
We offer an online solution for managing your clients' workplace pensions that’s secure and straightforward to use. So you have control over your clients' workplace pensions and your clients' workers have personalised access to their pension savings.Setting up a workplace pension
We’ll guide you through the simple process of setting up workplace pensions for your clients.Why recommend us?
We work closely with thousands of payroll bureaus, so we understand what your business needs. We manage the pensions of over 2 million members across employers of all sizes and sectors.Clear competitive charges
We keep our charges simple. We believe they are among the most cost-effective in the industry.
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Frequently asked questions
See all support for payroll bureausYou must set up a workplace pension as soon as you employ someone – even if it’s only one person. This is the date from which your legal duties under auto enrolment apply, known as your duties start date.
To meet the The Pensions Regulator’s requirements, you must tell them that you’ve met your auto enrolment duties by submitting a declaration of compliance within five months of your duties start date.
1. You must set up a workplace pension as soon as you employ someone – even if it’s only one person.
2. You must assess your workers for auto enrolment by identifying eligible, non-eligible, and entitled workers based on age and earnings.
3. You must tell them they’ve been assessed and whether or not they qualify to be auto enrolled. You can ask us to do this for you. If they qualify, you’ll need to send them an enrolment letter explaining what being in the pension means, and that they can opt out.
4. If they don’t qualify, you’ll need to send them a letter explaining they can ask to be put into a pension and how that works.
5. If they qualify or choose to join, you must enrol them into your workplace pension. You must take their payments from their salary and pay them into the pension. You must also pay minimum contributions.
6. You must make sure your payments are on time.
7. If any workers ask to stop paying in to their pension by their opt-out deadline, you must refund any payments they’ve made.
8. Every pay period you must assess new workers and re-assess workers who haven’t previously qualified to be in the pension, and enrol them if they qualify now.
9. You must declare to The Pensions Regulator (TPR) that you’ve met your auto enrolment duties within five months of your duties start date.
10. Every three years you must re-enrol workers who have opted out. Once you’ve done this you’ll need to re-declare to TPR that you’re meeting your auto enrolment duties.
11. You must provide accurate information to your workplace pension scheme and keep accurate records of all your auto enrolment activities.
Your duties start date is the date you first employ someone – even if it’s only one person. This is the date from which your legal duties under auto enrolment apply.