Employers Setting up your first payroll

Under Add new payroll, put in a name for your payroll, choose your payroll frequency and the deduction date. You can add more payrolls later if you need to.

Payroll frequency

Payroll frequency is how often you run your payroll. You can choose from:

  • weekly (once every 7 days)
  • fortnightly (once every 14 days)
  • monthly (once every calendar month)
  • quarterly (once every 3 calendar months)
  • four-weekly (once every 28 days), or
  • four-four-five (two 4-week payrolls followed by a 5-week payroll, covering 13 weeks altogether – you can have 4 four-four-five payroll sequences in a year).

Your deduction date is the date you take contributions out of your workers’ pay. We’ll use this date to tell you if any payments are late. You can read more about the deduction date here.

By law, when you take contributions from workers’ pay, you must pay them into your workplace pension by the 22nd day of the following month. If you don’t do this, your payments will be considered late. We may have to report you to The Pensions Regulator and tell your members there are late payments.

You must upload your pension data files in time to meet the deadline of the 22nd day of the month after your deduction date. We’ll usually collect the money on the day after you upload your pension data file.

How to set your deduction date

You can set your deduction date to be before or after the end of the pay period. Tick Relative to the frequency and choose the number of days before or after.
Or, if you’ve chosen monthly or four-four-five as your payroll frequency, tick Specific day to set your deduction date as the same day each month.

For now, your deduction date will be set as the last day of the month. You can change this later on the Payrolls page, before you upload your first pension data file. To pick a different day, choose the Edit pencil icon in the deduction date column and choose a specific day.

Telling us your bank details

Choose the option that applies to you.

Yes, I’m authorised to set up the Direct Debit on my workplace’s behalf. It only needs a digital signature.
Please tick this option if it applies to you and put in the bank details you’d like to use. (We’ll also use this bank account to send any refunds that are due as a result of adjustments.)

Choose Check bank account. We’ll run a security check on your bank details, using a trusted third-party service from LexisNexis.

If your bank details pass the security check, read the direct debit guarantee and tick I have read the Direct Debit guarantee to confirm you’ve read, understood and agree to it. You can download and print the Direct Debit mandate for your own records. Your Direct Debit mandate will also be stored in your now:u mailbox, which you can find on the top navigation.

Choose Continue to go to the review screen.

If your bank details fail the security check, try putting the details in again. If they still don’t pass, you’ll need to print and sign the Direct Debit mandate and send it back to us. You won’t be able to use all the features of now:u until we’ve got a signed Direct Debit mandate for you.

Choose Continue to go to the review screen.

No, I can’t authorise this Direct Debit

Choose this option if:

  • you need two or more signatures to set up the Direct Debit
  • it needs someone else’s digital signature, or
  • your Direct Debit mandate needs physical signatures.

If your Direct Debit mandate needs physical signatures please download and print the mandate, get it signed by everyone that needs to, and send it to us.
If you need someone else to set up the Direct Debit, you can invite them to do this at the end of the set-up process.
You won’t be able to use all the features of now:u until we’ve got a signed Direct Debit mandate for you.
Choose Continue to go to the review screen.

Review

You’ll see the payment set-up details you’ve put in. Please check everything’s correct before continuing to step 5 of setting up your organisation, the Contribution model step.
You can also add more payrolls at this point, if you want to. New payrolls can use your existing Direct Debit and bank details, or you can add new details.
Once you’ve added all your payrolls and are happy with the details on the review screen, choose Continue.

How do you set up payrolls in now:u later?

Log in to your now:u account. Choose Payrolls from the menu. On the Payroll details page, choose Add a new payroll. Put in the name, frequency and deduction date for the payroll in the same way you did when you added your first payroll. You can use the existing bank details or add new ones.