Sometimes we may have to refund money to you from now:pensions. Here are a couple of examples of when we might have to refund money.
- If a worker opts out late, after you’ve sent their contributions to us, we’ll refund the contributions so you can pay them to the worker.
- If you’ve previously uploaded contributions that turn out to be too high and you correct them in now:u, you’ll get a refund.
How we refund money to you
We’ll normally pay the refund directly back into your bank account.
There are times when we might put the overpayment towards future contributions or charges.
Whichever applies, we’ll write to tell you before we refund the money or put it towards future charges or contributions.
