Why bring all your pensions together?
- Simple and quick – only one login.
- See the total value of your pension savings.
- Manage your pension saving more easily.
How to transfer other pensions in
We’ve partnered with The Pension Lab, an external provider, to help you find your other pensions and bring them in.
The Pension Lab is a technology firm that specialises in systems for connecting people with their pensions. To use The Pension Lab, you’ll have to agree to share your personal details with them.
To get started, log in to now:u and go to Find and transfer. You’ll see the option to use Pension Lab. Once you’ve agreed to share your personal details with them, Pension Lab will prompt you to put in information about your other pensions. It’ll search for the pensions and add them to a pensions ‘dashboard’ for you.
You’ll then be able to transfer them in to us, if you want to. Pension Lab will tell you if any of your pensions can’t be transferred in to now:pensions.
Read more about finding and combining your pensions here.
Finding lost pensions
You can use The Pension Lab to search for pensions you’ve lost track of and don’t have information for. Put in any information you can remember about where you worked and the dates. The Pension Lab will use this, along with your personal details, to search.
If you were enrolled into now:pensions less than a month ago, you won’t be able to start a transfer in yet. For one month after you’re enrolled into now:pensions, you have the right to stop your payments in, get the money back and be treated as if you’d never been in now:pensions. You can’t transfer in any pensions in until this month is over.
Log in to now:u and go to Find and transfer. You’ll see the date you can start a transfer in from. You’ll also find this date on your enrolment letter.
Is transferring in right for you?
You’ll need to check if transferring your other pensions into your now:pensions account is right for you. Some pensions have valuable benefits or guarantees you’ll lose if you transfer them. Please ask your other providers about this.
Transferring a pension is a big decision. It’s a good idea to talk to an independent financial adviser who’s regulated by the Financial Conduct Authority (FCA). The government-backed MoneyHelper website has a guide to finding a financial adviser and a list of FCA-regulated financial advisers who can give advice on pensions.
You usually have to pay for financial advice, so remember to ask your adviser about their fees.
now: pensions can’t give you advice about transferring pensions.
What kind of pensions can you transfer in?
If your other pensions are defined contribution (DC) – you pay money into the pension and it’s invested to help it grow – you can usually transfer them into now:pensions. Find out more about DC pensions here.
You can also transfer in:
- pension credits from a pension sharing order after a divorce, and
- cash transfers from pensions you were in for less than two years.
If the pension you want to transfer isn’t any of these, you’ll need to check whether now:pensions can accept it. There are some types of pension we don’t accept. Your pension provider should be able to tell you if there’s anything that would stop us accepting your pension.
If you use The Pension Lab, they’ll be able to tell you if any of your pensions can’t be transferred into your now:pensions account.
