Help Centre for Payroll bureaux

How do I change bank details for pension contributions?

Changing bank account details

If you need to change the bank account details for a payroll that has already been set up, you will need to print and complete the Direct Debit Instruction and return it to the address on the form. Please note that we only accept hard copies of the signed Direct Debit Instruction and do not accept scanned copies.

Click here to download the Direct Debit Instruction for contributions

Changing contact details

If you would like to change your contact details for previous payrolls that you have already set up, then please contact our customer support team on 0330 100 3399.

Our broker recommended NOW: Pensions, as they believed it would be our best option. We have not been disappointed, the NOW: Pensions customer support teams are great and always available. — Bromborough Paint & Building Supplies Ltd
NOW: Pensions was attractive to us because the staff were very helpful and they sent over all the information required. This made the decision easy. — Metro Surveillance Group Ltd
NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions. — Martin Woods, SALT.agency