Employers are required to inform employees about auto enrolment, detailing how they are affected by the new legislation. This communication must be provided in writing, preferably email. The duty is on the employer to provide this within the statutory timescales (six weeks), but NOW: Pensions can assist you and your clients with this.
We will send out all of the statutory communications (postponement and enrolment letters) once someone has become a member of the NOW: Pension scheme. This includes communications to entitled workers and non-eligible jobholders who do not join the scheme.
We won’t issue any communication prior to the staging date as this is not a legal requirement. Once the first payroll file has been uploaded, the first communication will be sent out. However, we have created a ‘Template: Tell your employees auto enrolment is coming’ which can be used for pre staging communications.
Delivery options available by NOW: Pensions