Help Centre for Payroll bureaux

I don’t have email addresses for my clients’ employees (Bureau Microsite)

If your client doesn’t have email addresses for some or all of their employees then they have the option to have their communications delivered to a generic business email address, as a PDF, for forwarding on, by them, to their employees within the statutory timescales (6 weeks).

PDF communications are set up at the point of application to join NOW: Pensions, however you can amend the email address if necessary. Please see our Guide to setting up PDF communications in your microsite for those employees that you don’t have email addresses for.

The employees that have provided email addresses will continue to receive statutory auto enrolment communications direct to their email accounts, as this remains the most efficient delivery method.

I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors