Help Centre for Payroll bureaux

Can an employee be refunded before their opt out request has been processed?

No. By law we have to receive a completed opt out form before it can be processed. If received within the opt out period the contributions will be reversed as though nothing was ever deducted.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions. — Martin Woods, SALT.agency
Our broker recommended NOW: Pensions, as they believed it would be our best option. We have not been disappointed, the NOW: Pensions customer support teams are great and always available. — Bromborough Paint & Building Supplies Ltd
NOW: Pensions was attractive to us because the staff were very helpful and they sent over all the information required. This made the decision easy. — Metro Surveillance Group Ltd