Help Centre for Payroll bureaux

Can an employee be refunded before their opt out request has been processed?

No. By law we have to receive a completed opt out form before it can be processed. If received within the opt out period the contributions will be reversed as though nothing was ever deducted.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,