Help Centre for Payroll bureaux

How do I change bank details for pension contributions?

Changing bank account details

If you need to change the bank account details for a payroll that has already been set up, you will need to print and complete the Direct Debit Instruction and return it to the address on the form. Please note that we only accept hard copies of the signed Direct Debit Instruction and do not accept scanned copies.

Click here to download the Direct Debit Instruction for contributions

Changing contact details

If you would like to change your contact details for previous payrolls that you have already set up, then please contact our customer support team on 0330 100 3399.

There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
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