Help Centre for Payroll bureaux

How can you ensure the correct contributions are being collected?

We use the data from the payroll files that you upload as the indicator for the contributions we collect and will only take the amount you’ve inputted into the file.

To look at what contributions are being collected, check the specific payroll file where the contribution(s) were collected from. Make sure that the contribution amounts for each member is correct; remember to take into account any employees who have chosen to opt out or those who are still within their opt out or postponement period.

 

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