Help Centre for Payroll bureaux

How do I spot a fraudulent email?

In some cases, emails, may appear genuine on first sight, but may originate from an unusual domain such as nowpensions.net. Fraudulent emails may also use generic greetings such as ‘Dear recipient’ and may contain incorrect details or have poor spelling and grammar.

The vast majority of our clients pay contributions across to us via Direct Debit and we do not accept payments directly from employees at all. If you receive a request for a BACS or CHAPS payment please be cautious and be sure to verify the bank account details with us by calling our support team before paying any monies.

Please note that we haven’t changed our bank account details since 2014 so beware of paying any contributions to an unfamiliar or new bank account.

I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary
Our broker recommended NOW: Pensions, as they believed it would be our best option. We have not been disappointed, the NOW: Pensions customer support teams are great and always available. — Bromborough Paint & Building Supplies Ltd
NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions. — Martin Woods, SALT.agency