Help Centre for Payroll bureaux

How do I spot a fraudulent email?

In some cases, emails, may appear genuine on first sight, but may originate from an unusual domain such as nowpensions.net. Fraudulent emails may also use generic greetings such as ‘Dear recipient’ and may contain incorrect details or have poor spelling and grammar.

The vast majority of our clients pay contributions across to us via Direct Debit and we do not accept payments directly from employees at all. If you receive a request for a BACS or CHAPS payment please be cautious and be sure to verify the bank account details with us by calling our support team before paying any monies.

Please note that we haven’t changed our bank account details since 2014 so beware of paying any contributions to an unfamiliar or new bank account.

I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors