Help Centre for Payroll bureaux

I don’t know which site I am using

Tip 1:

Look at the URL you are using.

NOW: Pensions Gateway: https://www.nowgateway.com/login

This is the same URL for all clients.

Employer Portal / Bureaux Microsite: https://ae.nowpensions.com/XXXX/Login.aspx

Look for the AE reference at the beginning of the URL.

The four digit reference XXXX is either your Bureau code or your Employer code.

Tip 2:

Look at the login page.

NOW: Pensions Gateway:

gateway screenshot

Employer Portal / Bureaux Microsite:

staffcare screenshot

What portal should I be using?

  • See the payroll help emails
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary
“Redington’s Investment Committee assigned an Approved Rating to the NPI DGF and positive on the fund.” — Redington
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary