Help Centre for Payroll bureaux

How do I prevent mistakes and missing data in my payroll file (file validation)? (Employer Portal) (Bureau Microsite)

Mistakes and missing data in payroll files are a common cause of problems throughout the auto enrolment process and the more we can do to eliminate these issues the better. The NOW: Pensions file validation tool scans the payroll file and provides a report highlighting any problems it identifies such as missing date of birth, e-mail addresses or a gross pay figure, which could cause the file to be rejected.

When using the file validation tool a report can then be downloaded so that you can help eliminate many of the common errors in your payroll system and re-submit the file.

Try the file validator tool now by visiting: https://validate.nowpensions.com.

Related resources

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I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister