Help Centre for Payroll bureaux

How do I prevent mistakes and missing data in my payroll file (file validation)? (Employer Portal) (Bureau Microsite)

Mistakes and missing data in payroll files are a common cause of problems throughout the auto enrolment process and the more we can do to eliminate these issues the better. The NOW: Pensions file validation tool scans the payroll file and provides a report highlighting any problems it identifies such as missing date of birth, e-mail addresses or a gross pay figure, which could cause the file to be rejected.

When using the file validation tool a report can then be downloaded so that you can help eliminate many of the common errors in your payroll system and re-submit the file.

Try the file validator tool now by visiting: https://validate.nowpensions.com.

Related resources

I need help uploading my payroll file

What file type do I need to use

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions. — Martin Woods, SALT.agency
I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
NOW: Pensions was attractive to us because the staff were very helpful and they sent over all the information required. This made the decision easy. — Metro Surveillance Group Ltd
There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
Our broker recommended NOW: Pensions, as they believed it would be our best option. We have not been disappointed, the NOW: Pensions customer support teams are great and always available. — Bromborough Paint & Building Supplies Ltd