Help Centre for Payroll bureaux

What Direct Debit details do I need to fill in if I want to add a new payroll?

When adding a new payroll into your  employer portal, you will need to download and print the Direct Debit Instruction for pension contributions, complete your bank details and reference (this is your 4 character Employer Code followed by the 4 character Payroll Code). Then sign and date the Instruction and return it to the address marked on the form.

If you have multiple payrolls and wish to:

  1. Use the same bank account for all payrolls simply insert the payroll code for one of your payrolls and write the words FOR ALL PAYROLLS above the signature section on the form
  2. Use the different bank account for some/each, then please complete as many mandates as you need and ensure that you mark each one with the correct payroll code.
  3. Use a combination of bank accounts, please list the additional payroll codes that the instruction relates to above the signature section.

Click here to download the Direct Debit Instruction for pension contributions.

ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
...its simple design means the pressure is taken off us as the employer and avoids costly administration charges, whilst removing the burden of choice and ensuring the best possible retirement outcome for our employees. — Matthew Johnson, Head of Compensation and Benefits at Adecco Group UK & Ireland