Help Centre for Payroll bureaux

I don’t have email addresses for my clients’ employees (Bureau Microsite)

If your client doesn’t have email addresses for some or all of their employees then they have the option to have their communications delivered to a generic business email address, as a PDF, for forwarding on, by them, to their employees within the statutory timescales (6 weeks).

PDF communications are set up at the point of application to join NOW: Pensions, however you can amend the email address if necessary. Please see our Guide to setting up PDF communications in your microsite for those employees that you don’t have email addresses for.

The employees that have provided email addresses will continue to receive statutory auto enrolment communications direct to their email accounts, as this remains the most efficient delivery method.

“Redington’s Investment Committee assigned an Approved Rating to the NPI DGF and positive on the fund.” — Redington
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary