Help Centre for Payroll bureaux

This report, published by the Pensions Policy Institute, commissioned by NOW: Pensions, examines the impact of removing the auto enrolment trigger and the “qualifying earnings” bands.

This report published by the Pensions Institute, explores whether the cost of membership offers value for money to the ‘average’ member. It looks at preliminary quantitative and qualitative findings of Caveat Venditor and provides fresh analysis.

“Pensions 2022 – a vision of the future” is a white paper report that brings together the views of eleven industry experts and commentators on what they hope the world of pensions will look like in 2022 – ten years on from the introduction of auto enrolment – and what they believe needs to happen to make their vision a reality.

The Policy of Social Responsibility sets out the principles and policies adopted by NOW: Pension Trustee Limited in investing the assets of NOW: Pensions Trust.

This step by step guide will help you understand what is expected of you and how employees may be affected. The steps are broken down into the following categories: Staging/duties start dates and planning, Scheme selection, Scheme design and contributions, Payroll integration, Assessing workers, Postponement, Communications, Record keeping and reporting.

Our straightforward administration and a comprehensive package of support will help you set up and manage new schemes quickly and effectively. Find out all the great reasons to work with NOW: Pensions.

A two page document explaining some of the costs that may be associated with setting up a pension scheme, how to keep costs down and how much it costs to use NOW: Pensions.

The NOW: Pensions contribution models are designed to cater for all requirements, from those that want to comply with the legislation at minimum cost to those that want to offer their employees an enhanced benefit. In this document we outline your options.

This document gives a short introduction into who we are and what we haver to offer. It provides Information around getting started with auto enrolment, working in partnership with NOW: Pensions, and the costs associated.

An introduction to NOW: Pensions briefly detailing our key services, investment proposition and presenting our Board of Trustees.

Information about NOW: Pensions investment proposition covering our investment strategy, philosophy and management. A useful document in gaining more information on how your money is being managed.

This is a poster outlining the auto enrolment staging dates for 2017/18. Useful to display in the office as a reminder of when your clients will be staging.

A guide to help explain the rules and regulations around auto enrolment including summary of auto enrolment, eligibility of a workforce (eligible jobholders, entitled workers and non-eligible jobholders), timings, member costs and postponement.

This document describes the process an employer must follow roughly every three years from their staging/duties start date.

A form for employers to complete and return to NOW: Pensions with instructions for their bank to pay for deducting contributions.

A form for employers to complete and return to NOW: Pensions with instructions for their bank to pay for deducting charges, if applicable.

This document provides guidance on how to use the Direct Debit contribution reconciliation report that is available on your NOW: Pensions portal.

This document includes all you need to know about signing up your clients with NOW: Pensions. Registration, signing clients up online, contribution models and information about the NOW: Pensions microsite used for managing the pension scheme.

A template that payroll bureaux can use to send to their clients informing them about the details of working with NOW: Pensions as a chosen auto enrolment pension provider.

A one page document which explains the managed auto enrolment solution and the key points to consider when making this offer to clients.

The online sign up form can be completed and given to a business adviser such as a financial adviser or payroll bureau who can set up your NOW: Pension scheme online for you.

This is a document guiding employers through the initial set up of their employer portal and includes: logging in, verify company details, employer/admin role account setup, setting up your payroll, postponement decisions and importing employee data.

A template that can be used to bulk upload your payroll timetable. The bulk upload facility allows you to create multiple pay periods in one go. We would suggest that you have a minimum of 3 and a maximum of 12 month’s worth of future pay periods set up at any one time.

A straightforward and easy-to-read guide to auto enrolment into a workplace pension which explains auto enrolment from an employee’s perspective.

Welcome to the NOW: Pensions Trust, your workplace pension scheme. Our member booklet will help you understand your workplace pension and the importance of saving for your retirement.

It also explains where your money is invested, how tax relief on your pension contributions works, the charges we make, how to transfer pension savings in, and what you can do with your money when you retire.

A presentation for employees which welcomes them to the scheme, explaining charges, contributions, additional voluntary contributions, opting out and more. You can present this to employees when they first join the scheme.

A letter which employers can give to their employees outlining when they will be auto enrolled, who is eligible to join and letting them know that NOW: Pensions will be looking after their scheme.

Changes to pension regulations mean that you have several ways to take your money. If you’re aged 55, or older, you can take your pension savings without having to buy an annuity.

Our helpful leaflet contains information about the pension choices available to you through the NOW: Pensions Trust and guidance about the things you need to think about when deciding what to do with your pension savings.

We explain what auto enrolment into a workplace pension is, how it works and how pension savings are invested for members of the NOW: Pensions Scheme. We also set out administration costs and charges related to your pension scheme.

We explain how NOW: Pensions manages members’ pension savings and how we invest employer and employee contributions.

We also explain how our Diversified Growth Fund and Retirement Countdown Fund work, including the growth phase, the protection phase and the glidepath to retirement, which apply at different stages of our members’ pension saving journey.

This document is to be used where payroll is undertaking the assessement and is to be used to help you identify the information that should be included on the generic input file including the specific format required for each column so that it can easily be uploaded into the NOW: Pensions portal.

This document is only to be used where NOW: Pensions is performing the assessment functions. Within it you will find the information that is to be included in the generic input file when uploading it to the NOW: Pensions employer portal.

This document is for those who have selected a voluntary scheme. It is to be used where payroll is undertaking the assessement but the file being used has no headers. It is to be used to help you identify the information that should be included on the generic input file including the specific format required for each column so that it can easily be uploaded into the NOW: Pensions portal.

This document will help you understand the importance of keeping data clean and how you might overcome data discrepancies.

A practical document guiding payroll bureaux through the initial set up of their microsite and includes: logging in for the first time, creating additional users for the site, verifying client’s details, setting up client’s payroll details, importing client data, retrieving opt in and opt out data and viewing and amending employee Data.

Some payroll software providers operate on a tax week/month basis so there may be some work to do at the start of the tax year to ensure submissions from payroll software providers can be accepted by NOW: Pensions. Within this document you will find instructions for creating new pay periods and amending existing pay periods.

This document helps identify any potential problematic data to ensure that employee records are not being duplicated and employees are not being paid twice.

This document explains the different columns and formatting to be included in the file which is exported from the NOW: Pensions portal.

A template that can be used to bulk upload your payroll timetable. The bulk upload facility allows you to create multiple pay periods in one go. We would suggest that you have a minimum of 3 and a maximum of 12 month’s worth of future pay periods set up at any one time.

This guide highlights some of the most frequent errors (in no particular order) encountered when uploading payroll files in the NOW: Pensions portal and provides guidance to overcome these issues should they arise.