Help Centre for Payroll bureaux

Guide to common errors and warnings

The Gateway employer website is designed to help you ensure the data is correct before you import it. Once data is committed to the database it can’t be changed. There are clear error messages and warnings which alert you to any potential problems. This guide provides additional information on the errors and warnings that you may see and how to resolve them.

Our guide is designed for different clients and different systems, so not all errors will apply to every situation.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,