Help Centre for Advisers

Guide to the generic input file

Our guide explains how to use and manage the generic input file in our Gateway employer website. Please follow these guidelines if your payroll software determines your auto enrolment outputs.

We also assume the following.
• Your payroll does the categorisation.
• Any postponement dates are calculated within the payroll.
• All contribution deductions are calculated within the payroll.
• Your payroll determines auto enrolment.
• The column headings in your file exactly match those set out under ‘What
should the pension data file contain?’ (although the order’s not prescriptive).
• Your CSV file is comma delimited.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,