Help Centre for Payroll bureaux

What do I do if I’ve under paid contributions?

If the payroll period is still live, you can go back into your payroll file and upload the correct contribution amounts.

You can change your payroll file upload multiple times leading up to your processing date. Only the most recent file will be processed.

If the payroll period has been processed you can adjust the contributions on the next payroll to be fixed/balanced next month.

If the you have taken the right amount from your employees but inputted the wrong amount on your payroll then you will need to contact Employer Support directly on 0 330 100 3399.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods, SALT.agency