Changing bank account details
If you need to change the bank account details for a payroll that has already been set up, you will need to print and complete the Direct Debit Instruction and return it to the address on the form. Please note that we only accept hard copies of the signed Direct Debit Instruction and do not accept scanned copies.
Changing contact details
If you would like to change your contact details for previous payrolls that you have already set up, then please contact our customer support team on 0330 100 3399.