Help Centre for Employers

Who processes and pays opt out refunds to the individual and the employer?

Refunds to employees who have opted out within the required timeline should be processed and paid back to the employee via payroll in the next cycle following opt-out confirmation. The Employer must make the refund to the employee irrespective of it receiving back payments made to the scheme.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods, SALT.agency