Help Centre for Employers

How do I amend data within the payroll file?

Once the pay period has been imported successfully you are unable to amend the data for that specific pay period.

If you import the file and it returns data errors or you haven’t committed to that pay period going through you can roll it back and then make any amendments before re-submitting.

Any amendments that need to be made after a pay period has been processed will need to be actioned on the next file you import for the next pay period.

If the payroll period has been processed successfully please contact employer support directly on +44 (0) 330 100 3336

Remember to adjust the details within your payroll to ensure you upload the correct data in future payroll periods.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,