Help Centre for Employees

How do I access my NOW: Pensions Gateway member site? How do I find out how much is in my pension?

To find out how much is in your pension you need to access your member site at If you haven’t activated your member site yet, you can by following the step by step guide below.
If you need any further help don’t hesitate to contact our member support team on 0330 100 3334.

Step 1
Validating your NOW: Pensions Gateway member site

After accessing your account using the URL provided, click on ‘Activate my account’ under the “Log in” button. If you have not been provided with a URL you can go to this can be found on your correspondence.  You will then be presented with a screen to validate your details. You will need to input your 16-digit contract number, which can be found on your correspondence or alternatively you would need to ask your employer and your date of birth. Once you have completed the fields on the screen, click on ‘Find my Account’ button.

Step 2
Activating your NOW: Pensions Gateway member site

The next screen will allow you to create your own password, which you will need to log into your member account in the future. Your password must be at least eight characters long and contain at least one uppercase character, one lowercase character and one digit. Once complete click on ‘Activate my Account’ and you will then be logged in to your pension.


NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,