Help Centre

How do I prevent mistakes and missing data in my payroll file?

Mistakes and missing data in payroll files are a common cause of problems throughout the auto enrolment process and the more we can do to eliminate these issues the better. NOW: Pensions Gateway has validation tools built in. When a payroll file is uploaded it will validate its contents and display any warnings or errors it finds. Additionally it provides matching functionality that compares the file being uploaded with the data already help against the payroll. If there are any records that are new, appear to have been updated or there is some ambiguity NOW: Pensions Gateway will ask for clarification. This way you can correct any mistakes before they get submitted.

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NOW: Pensions was attractive to us because the staff were very helpful and they sent over all the information required. This made the decision easy. — Metro Surveillance Group Ltd