Help Centre

Payroll software set up

The key to your pension scheme running smoothly is the quality of the data that is provided to NOW: Pensions as all of the scheme data will be produced directly from your payroll software.
It is essential that you contact your payroll provider in advance of your staging date to discuss:

• That you have chosen NOW: Pensions as your auto enrolment provider.
• Whether they can produce the NOW: Pensions data file.
• Whether they can carry out all auto enrolment functionality such as assessment, postponement, enrolment, contribution deduction, opt ins, opt outs and re-enrolment as this is what drives the auto enrolment files into our employer portal.

You will also need to enter the following key information into your payroll software:
• Employer code – this is provided by NOW: Pensions and is unique to each client. Your employer code can be found in your participation agreement.
• Pay codes – If you signed up with NOW: Pensions after the 31st July 2015 your payroll codes will have been created through the online sign up process. However, any additional payrolls that need to be added will need to be created directly in NOW: Pensions Gateway.

If you signed up prior to the 31st July 2015, you will need to create all pay codes in NOW: Pensions Gateway. Once you have created your pay codes, these need to be input into your payroll software so that when you produce the data files, the relevant codes are displayed in the correct column of the file.

• NOW: Pensions run an occupational scheme
• Contributions are deducted from gross salary which means you will need to set up your payroll software on a net pay arrangement and not relief at source.
• Postponement rules – if you are using postponement

NOW: Pensions was attractive to us because the staff were very helpful and they sent over all the information required. This made the decision easy. — Metro Surveillance Group Ltd
NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions. — Martin Woods, SALT.agency
Our broker recommended NOW: Pensions, as they believed it would be our best option. We have not been disappointed, the NOW: Pensions customer support teams are great and always available. — Bromborough Paint & Building Supplies Ltd