Help Centre

What happens to member details when they opt out?

All activity that a member makes with regards to automatic enrolment is held within the member record, which can be accessed via NOW: Pensions Gateway and is stored within the NOW: Pensions Gateway auto enrolment system.


Opt out details for members are passed to the employer via the employee action file which provides the members opt out date.

NOW: Pensions was attractive to us because the staff were very helpful and they sent over all the information required. This made the decision easy. — Metro Surveillance Group Ltd
NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions. — Martin Woods, SALT.agency
Our broker recommended NOW: Pensions, as they believed it would be our best option. We have not been disappointed, the NOW: Pensions customer support teams are great and always available. — Bromborough Paint & Building Supplies Ltd