Help Centre

What file type do I need to use?

For the Import Name field in the Import Data section, you can leave the default Generic Input File format selected (unless advised otherwise).

Please refer to the Guide to Generic Input file for a breakdown of each column of data within the Generic Input File.

More information for uploading your payroll file can be found in How to upload data to NOW: Pensions Gateway

If you have already tried to upload your payroll file and are experiencing issues, you can test your file using our file upload validation tool. This tool will identify any formatting issues with your payroll file and tell you how to correct them. Please note that you will only be able to test your payroll file if you are using a Generic Input File, Generic Input File (headerless) or Generic Jericho Input File.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods, SALT.agency