Help Centre

What Direct Debit details do I need to fill in if I want to add a new payroll?

Adding a payroll can be done in NOW: Pensions Gateway.


From the Employer Settings page select ‘Add Payroll’. Complete the screen provided with the name and payroll frequency. Click ‘Apply’. You will then be able to ‘Download Direct Debit Instruction Form’. 
The form contains the details of who to send it to.


If you have multiple payrolls and wish to:

  1. Use the same bank account for all payrolls simply insert the payroll code for one of your payrolls and write the words FOR ALL PAYROLLS above the signature section on the form
  2. Use the different bank account for some/each, then please complete as many mandates as you need and ensure that you mark each one with the correct payroll code.
  3. Use a combination of bank accounts, please list the additional payroll codes that the instruction relates to above the signature section.
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