If you don’t have email addresses for some or all of your employees, then you have the option to have their communications delivered to a generic business email address, as a PDF, for forwarding on by you, to your employees within the statutory timescales (6 weeks).
This Help Centre article will guide you through the PDF communication set up in the employer portal. This option will eliminate the print and post cost you would incur for having communications delivered by post to your employees. The employees that have provided email addresses will continue to receive statutory auto enrolment communications direct to their email accounts, as this remains the most efficient delivery method.
What is my login name?
This will be the email address of the primary contact.
What is my password?
This will be the password provided in a separate email.
Upon first login you will be asked to change the password. Please only click the save button once, as double clicking invalidates the new password.