Help Centre for Employers

What if I am late paying pension contributions?

There are rules about when pension payments should be paid to us. We cannot debit the contributions from you until you have correctly uploaded this information to us. To avoid this happening it’s important to upload files promptly, deal with any upload errors and ensure you have provided us with the correct Direct Debit information.

As your workplace pension provider, NOW: Pensions has a legal duty to monitor these payments and report to The Pensions Regulator (“TPR”) where there are material payment failures and in all cases where contributions are more than 90 days late. We are also required to inform your employees

I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary
We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group