There are rules about when pension payments should be paid to us. We cannot debit the contributions from you until you have correctly uploaded this information to us. To avoid this happening it’s important to upload files promptly, deal with any upload errors and ensure you have provided us with the correct Direct Debit information.
As your workplace pension provider, NOW: Pensions has a legal duty to monitor these payments and report to The Pensions Regulator (“TPR”) where there are material payment failures and in all cases where contributions are more than 90 days late. We are also required to inform your employees