Help Centre for Employers

How do I change bank details for charges?

Changing bank account details

If you would like to change your bank account details, you will need to print and complete the Direct Debit Instruction and return it to the address on the form. Please note that we only accept hard copies of the signed Direct Debit Instruction and do not accept scanned copies.

Click here to download the Direct Debit instruction for charges

Changing contact details

To change the contact details on your Direct Debit for charges, please email us with your company name, employer code and the changes that you need to be made to your contact details to directdebit@nowpensions.com.

There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
“Redington’s Investment Committee assigned an Approved Rating to the NPI DGF and positive on the fund.” — Redington
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors