Help Centre for Employers

What is an opt out period?

Membership of the scheme is not compulsory. Members of staff who are enrolled into the employer’s workplace pension scheme do not have to remain in the scheme or continue paying contributions. Every jobholder has one calendar month after being enrolled, when they can choose to opt out. If they opt out within this time frame, either online or by correctly completing and returning our opt out form, any contributions deducted will be returned to the employee and it is the employer’s responsibility to do this as soon as possible.

If they are outside the opt out period, the contributions will simply stop being taken. The contributions already invested will remain until such time as benefits are taken or a transfer to an alternative approved pension scheme is made.

We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors