Help Centre for Employers

Online security

NOW: Pensions takes online security very seriously. We are very aware of the risks presented by cyber criminals and that’s why we ask our clients to take extra care when responding to requests for information from NOW: Pensions.

Signs that an email might be fraudulent that appears to originate from NOW: Pensions may include some, although not all, of the following:

  • You weren’t expecting an email from NOW: Pensions and the email address may look unusual;
  • It requests payment to an unfamiliar or new bank account;
  • It contains a link to a website that may look like NOW: Pensions’ website but even one character wrong means it’s a different website;
  • It uses an generic greeting rather than your name; and
  • It asks for personal information such as username, password, or bank details.

If you are suspicious of an email you receive that seems to come from NOW: Pensions:

  • Do not open it – delete it immediately and remove from your recycle bin/trash;
  • If you do open it, don’t click on any links;
  • If you are unsure, call us to verify that the email is genuine; and
  • Please be aware that if you have received an email of this nature, you may be subject to further SPAM emails from other sources and it is important that your IT department are made aware.

To keep secure online:

  • Make sure the spam filter on our email account and computer is enabled and up to date and switched on;
  • Make sure your computer is patched and up to date; and
  • Make sure your computer runs a reputable anti-malware or anti-virus product and it is kept up to date.

 

“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel