Look at the URL you are using.
NOW: Pensions Gateway: https://www.nowgateway.com/login
This is the same URL for all clients.
Employer Portal / Bureaux Microsite: https://ae.nowpensions.com/XXXX/Login.aspx
Look for the AE reference at the beginning of the URL.
The four digit reference XXXX is either your Bureau code or your Employer code.
Look at the login page.
NOW: Pensions Gateway:
Employer Portal / Bureaux Microsite:
What portal should I be using?
- See the payroll help emails