Help Centre for Employers

How do I prevent mistakes and missing data in my payroll file (file validation)? (Employer Portal) (Bureau Microsite)

Mistakes and missing data in payroll files are a common cause of problems throughout the auto enrolment process and the more we can do to eliminate these issues the better. The NOW: Pensions file validation tool scans the payroll file and provides a report highlighting any problems it identifies such as missing date of birth, e-mail addresses or a gross pay figure, which could cause the file to be rejected.

When using the file validation tool a report can then be downloaded so that you can help eliminate many of the common errors in your payroll system and re-submit the file.

Try the file validator tool now by visiting: https://validate.nowpensions.com.

Related resources

I need help uploading my payroll file

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I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors