Help Centre for Employers

How do I prevent mistakes and missing data in my payroll file (file validation)? (Employer Portal) (Bureau Microsite)

Mistakes and missing data in payroll files are a common cause of problems throughout the auto enrolment process and the more we can do to eliminate these issues the better. The NOW: Pensions file validation tool scans the payroll file and provides a report highlighting any problems it identifies such as missing date of birth, e-mail addresses or a gross pay figure, which could cause the file to be rejected.

When using the file validation tool a report can then be downloaded so that you can help eliminate many of the common errors in your payroll system and re-submit the file.

Try the file validator tool now by visiting: https://validate.nowpensions.com.

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We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
...its simple design means the pressure is taken off us as the employer and avoids costly administration charges, whilst removing the burden of choice and ensuring the best possible retirement outcome for our employees. — Matthew Johnson, Head of Compensation and Benefits at Adecco Group UK & Ireland