Help Centre for Employers

What file type do I need to use?

For the Import Name field in the Import Data section, you can leave the default Generic Input File format selected (unless advised otherwise).

Please refer to the Guide to Generic Input file for a breakdown of each column of data within the Generic Input File.

More information for uploading your payroll file can be found in How to upload data to the employer portal

If you have already tried to upload your payroll file and are experiencing issues, you can test your file using our file upload validation tool. This tool will identify any formatting issues with your payroll file and tell you how to correct them. Please note that you will only be able to test your payroll file if you are using a Generic Input File, Generic Input File (headerless) or Generic Jericho Input File.

I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration