Help Centre for Employers

What Direct Debit details do I need to fill in if I want to add a new payroll?

When adding a new payroll into your  employer portal, you will need to download and print the Direct Debit Instruction for pension contributions, complete your bank details and reference (this is your 4 character Employer Code followed by the 4 character Payroll Code). Then sign and date the Instruction and return it to the address marked on the form.

If you have multiple payrolls and wish to:

  1. Use the same bank account for all payrolls simply insert the payroll code for one of your payrolls and write the words FOR ALL PAYROLLS above the signature section on the form
  2. Use the different bank account for some/each, then please complete as many mandates as you need and ensure that you mark each one with the correct payroll code.
  3. Use a combination of bank accounts, please list the additional payroll codes that the instruction relates to above the signature section.

Click here to download the Direct Debit Instruction for pension contributions.

I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors