Help Centre for Employers

What Direct Debit details do I need to fill in if I want to add a new payroll?

When adding a new payroll into your  employer portal, you will need to download and print the Direct Debit Instruction for pension contributions, complete your bank details and reference (this is your 4 character Employer Code followed by the 4 character Payroll Code). Then sign and date the Instruction and return it to the address marked on the form.

If you have multiple payrolls and wish to:

  1. Use the same bank account for all payrolls simply insert the payroll code for one of your payrolls and write the words FOR ALL PAYROLLS above the signature section on the form
  2. Use the different bank account for some/each, then please complete as many mandates as you need and ensure that you mark each one with the correct payroll code.
  3. Use a combination of bank accounts, please list the additional payroll codes that the instruction relates to above the signature section.

Click here to download the Direct Debit Instruction for pension contributions.

I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration