Help Centre for Employers

What Direct Debit details do I need to fill in if I want to add a new payroll?

When adding a new payroll into your  employer portal, you will need to download and print the Direct Debit Instruction for pension contributions, complete your bank details and reference (this is your 4 character Employer Code followed by the 4 character Payroll Code). Then sign and date the Instruction and return it to the address marked on the form.

If you have multiple payrolls and wish to:

  1. Use the same bank account for all payrolls simply insert the payroll code for one of your payrolls and write the words FOR ALL PAYROLLS above the signature section on the form
  2. Use the different bank account for some/each, then please complete as many mandates as you need and ensure that you mark each one with the correct payroll code.
  3. Use a combination of bank accounts, please list the additional payroll codes that the instruction relates to above the signature section.

Click here to download the Direct Debit Instruction for pension contributions.

…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
“Redington’s Investment Committee assigned an Approved Rating to the NPI DGF and positive on the fund.” — Redington
We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors