Help Centre for Employers

Direct Debit Payments Process

 


Step One
Pension data file imported to your portal

When you have closed your payroll for the period, produce your pension data file and import to your portal in the usual way. It is important to ensure that the pension data file is imported on time and at the end of each pay cycle e.g. weekly, fortnightly, 4 weekly, monthly.



On the processing date selected in the payroll calendar on your portal.


Step Two
Payroll processed

Your payroll will be processed on the date that you have selected in the payroll calendar on your portal.

To ensure contributions can be collected in line with The Pension Regulator rules the processing date for each pay period should be before the pay period end date for the next pay period (e.g. for a weekly pay reference period tax week 7 where the definition is aligned with tax week 18 May to 24 May the processing date must be before 31 May for tax week 8). Where the pay date for the pay period is in the previous month the processing date must also be at least 3 working days before the sweep up date shown in the calendar in Step Five below (e.g. for monthly pay date 29 January 2018 the processing date must be Friday 12 February 2018).

Remember to check that all data errors are corrected prior to confirming the import using our validation tool. Otherwise, this could cause delays to the collection of contributions or incorrect amounts to be collected. Data errors should be corrected in your payroll software and the pension data file should then be reproduced and re-imported.

It is advisable to ensure that your payroll calendar is always set up with pay periods six months in advance.



Up to 5 days after the payroll is processed.


Step Three
Request for payment

For each pay period that a pension data file has been successfully imported, you will receive an initial advance notice of direct debit notifying you of the amount and the date that pension contributions will be collected from your bank account. Remember that the collection for the pay period will not include pension contributions for members that have been enrolled but still have a statutory right to opt out. It is important to keep NOW: Pensions up to date with any changes to your direct debit arrangements otherwise the collection of pension contributions could be delayed.



2-3 days after the advance notice of direct debits has been issued.


Step Four
Pensions contributions collected by direct debit from your bank account

Provided that you have successfully imported a pension data file for each pay period: If your payroll frequency is weekly, the collection of pension contributions will happen on the same day every week. If your payroll frequency is fortnightly, the collection of pension contributions will happen on the same day every other week. If your payroll frequency is 4 weekly, the collection of pension contributions will happen on the same day every 4 weeks. If your payroll frequency is 445, the collection of pension contributions will happen on the same day every 4 weeks. Otherwise the collection of pension contributions will happen on the same date each month.



3 working days before the 22nd of the month.


Step Five
Sweep up of uncollected contributions

In line with the sweep up calendar below, a check will be made for any contributions not already collected e.g. for new members that reach the end of their opt out period (enrolment date if later) or as a consequence of previously unprocessed contributions passing through our system. A separate advance notice will be sent on this date and payment taken 2-3 working days after if there are further contributions to be collected. If any further contributions are collected it will not affect the next regular payment as described in Step Four. Click on the icon below to see the sweep up dates.

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I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors