Help Centre for Employers

Can an employer change contribution plans midway?

Yes, this is possible by means of an addendum to the Participation Agreement. There is currently no charge for this.

If an employer decides to change or add a different tier with different contribution rates than what they have already agreed to, they will need to contact employer support on 0 330 100 3399 to request an addendum to the contract.

If/when this is approved they should alter contributions by changing the Employer Contribution (ER CONTS) amount and Employer Contribution Rate (ER CONT %) within the payroll file.

“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
...its simple design means the pressure is taken off us as the employer and avoids costly administration charges, whilst removing the burden of choice and ensuring the best possible retirement outcome for our employees. — Matthew Johnson, Head of Compensation and Benefits at Adecco Group UK & Ireland
I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister